Evershine Support Infrastructure for your Assistance
The above unique features of Evershine support architecture makes it possible to achieve high availability of the application or the product developed apart from providing assistance. Click on the Contact Us tab to submit your complaints/Queries.
- 24x7 Customer Response Center at 98141-76123
- Complete Customer and support incident history for all executives supporting the Customer(s)
- Usage of industry lead support tools
- Usage of industry lead maintenance tools : unique patch manager tool to update Customer environment with latest patches
- Periodic patches to address changes in market needs and for bug fixes in the product to address issues
- Onsite Troubleshooting Tools coming soon to helps you identify and resolve common printer, hardware, networking, installation related issues
- Above all, good coverage by field support staff to give you onsite support
- Finally, experienced and knowledgeable product & QA team to deliver quality products & services enabling you to access them for your requirements anytime.